Privacy Policy
Last updated September 15, 2026
This page is a working draft and has not yet been reviewed by counsel. Treat it as directional, not final, until it is replaced with a reviewed version.
1. Overview
This Privacy Policy explains how Sarvex ("Sarvex," "we," "us," or "our") collects, uses, and protects personal data when you visit sarvex.io, use the Sarvex dashboard at app.sarvex.io, or otherwise interact with us — for example, by submitting a contact form.
2. Information we collect
Information you provide: name, email address, company details, and any message you send us through the contact form or during onboarding.
Store and account data: when you connect a store to Sarvex, we process catalog, checkout, and order data as needed to assess and maintain agent-readiness.
Usage data: standard technical data such as IP address, browser type, and pages visited, collected automatically when you use our website or dashboard.
3. How we use information
- To respond to inquiries submitted through the contact form.
- To provide, maintain, and improve the Sarvex dashboard and compliance checks.
- To communicate with you about your account, onboarding, and service updates.
- To detect, prevent, and address technical issues, fraud, or misuse.
4. Sharing and third parties
We share data with service providers who help us operate the Service (for example, hosting and infrastructure providers), and with the agent-commerce surfaces your store becomes eligible for, to the extent required to make your catalog and checkout available to them. We do not sell personal data.
5. Data retention
We retain contact-form submissions and account data for as long as needed to respond to your inquiry, provide the Service, or comply with legal obligations, after which it is deleted or anonymized.
6. Your rights
Depending on where you're located, you may have rights to access, correct, delete, or export your personal data, or to object to certain processing. To exercise these rights, contact us at hello@sarvex.io.
7. Security
We use reasonable technical and organizational measures to protect personal data. See our Security page for more detail.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected here with an updated "last updated" date.
9. Contact
Questions about this policy or your data can be sent to hello@sarvex.io.